Part Time Healthcare Telemarketing Assistant
Reports To: Director of US Healthcare Sales
Functional Area: Healthcare Sales
Position Summary
Promotes healthcare sales efforts by setting sales appointments for field sales representatives. Performs administrative and secretarial support as needed to support Healthcare Sales Division. Acts as an inside sales telemarketing representative to promote Follett products to ancillary healthcare facilities, as time allows.
Education
Associates Degree in sales, marketing or business OR combination of applicable training and experience.
Experience
- 2-5 years office experience; administrative, telemarketing, and/or customer service preferred.
- Demonstrated success telemarketing and/or inside sales preferred.
- Proficiency using Microsoft Office Products
- Excellent written and oral communication skills
Essential Responsibilities / Functions:
1. Set appointments for field sales representatives and Follett sales managers.
- Coordinate appointment times and locations with sales reps and sales managers
- Establish the route and itinerary for each appointment schedule
- Call the healthcare facilities and secure appointments by pre-selling features and benefits.
2. Assist sales efforts by:
- Following a prepared presentation on the benefits and features of Follett equipment.
- Soliciting useful marketing information such as competitive product, pricing, and new equipment needs.
- Acting as inside sales resource as needed by sales managers and Sales Representatives.
3. Confirm appointments by sending a completed schedule to the Sales Representatives
4. Assist in following up on sales opportunities by sending literature and/or notifying the appropriate contact to further qualify leads.
5. Provide administrative, clerical, and secretarial support, as needed.
6. As time allows, makes pro-active inside sales calls to ancillary healthcare facilities to promote Follett products.
- Will follow sales script and send appropriate sales literature to potential customers.
- If needed, will coordinate follow-up sales calls between customer and Follett Sales Representatives.
7. Contribute to the team effort by maintaining interdepartmental workflow; fostering a spirit of cooperation; filling in for absences; sharing resources and knowledge; and accomplishing related results as needed.
Physical Requirements:
Attend meetings/training outside the company as requested. Occasional lifting of no more than 25 lbs.
Travel Requirements:
Travel as required to perform job functions.
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